A funeral can be one of the most expensive purchases one may ever have to make. Having little to no knowledge of the industry, coupled with the added time pressure and emotional duress a person could easily be fooled and taken advantage of. Gilliam Funeral Home must comply with the "Funeral Rule" or face the possibility of federal trade commission complaints being filed.
The "funeral rule" was enacted in 1984 and is designed to ensure that all funeral homes including Gilliam Funeral Home provides consumers adequate information with regards to the products and services they are charged for.
As part of the "Funeral Rule", Gilliam Funeral Home will provide you with a General Price List (GPL) that includes but not limited to, the expenses of funeral service items such as transportation to the cemetery and viewing or visitation services.
A general price list is available free of charge to any person who inquires in person at Gilliam Funeral Home about funeral arrangements, regardless of their intent to purchase funeral services or not.
~ The Funeral Rule
Questions such as "Which of the rituals should I attend?",
"When should I visit?",
"What should I say, or not say",
"Do I make a phone call?",
are common questions for most Family and Friends during this time.
Understanding terms such as "Funeral Service", "Private Service" or "Memorial Service" can be confusing as well.
"Who creates the Eulogy?", "What is an appropriate dress code?", "Can I, or should I bring my Children?" are common questions as well.
Contact Gilliam Funeral Home in Big Stone Gap, VA to help answer these questions. You may also find that on-line funeral resources can be helpful as well.
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Flowers can usually be delivered to Gilliam Funeral Home about 4 hours after the order has been placed.
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